IN ORDER TO PARTICIPATE YOU MUST HAVE A VIDEO ON YOUR DEVICE IN ORDER FOR THE INSTRUCTOR AND MODERATOR TO SEE YOU. YOU WILL RECEIVE AN EMAIL WITH THE LINK TO THE ZOOM CLASS THE DAY BEFORE THE CLASS TAKES PLACE. IF YOU DO NOT RECEIVE ZOOM LINK, PLEASE CHECK YOUR SPAM OR JUNK MAIL. As happens with many other professionals, real estate agents often go about their day on autopilot. Serving the client and customer promptly and attentively takes precedence over the agent’s personal safety, and sometimes that of a client or customer. Being in tune with your surroundings and using other various strategies to keep yourself and those in your care safe provides a higher level of customer service which of course is good business.