Service, Service, Service...It's Not Location Anymore

Details
Available Seats:
29
Member
$35
Non-member
$50
Instructor:
Kevin O'Shea
Credits:
3 CE
Date:
Thursday Mar 26, 2020
Time:
9:30am - 12:30pm
Location
HGAR West Nyack
2 Medical Park Dr- Ste 17 East
West Nyack, NY 10994
Bringing the sucessful principles of customer service to the realm of real estate. Meeting the needs of today's consumer. Course introduction, goals and objectives, building the proper "customer service" perspective. The Four Steps in Quality Customer Service Discovery, Delivery, Service Recovery and Adding the PS (Pleasant Surprise) *Meets Virtual Card Requirement

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