Service, Service, Service...It's Not Location Anymore

Details
Available Seats:
66
Member
$35
Non-member
$50
Instructor:
Kevin O'Shea
Credits:
3 CE
Date:
Thursday Feb 27, 2020
Time:
9:00am - 12:00pm
Location
HGAR White Plains
One Maple Avenue (Top Floor)
White Plains, NY 10605
Bringing the sucessful principles of customer service to the realm of real estate. Meeting the needs of today's consumer. Course introduction, goals and objectives, building the proper "customer service" perspective. The Four Steps in Quality Customer Service Discovery, Delivery, Service Recovery and Adding the PS (Pleasant Surprise) *Meets Virtual Card Requirement

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